If you're wanting to sign up for a new insurance plan with a Florida insurance company, or make any changes, you'll need to get into the My Access Florida web site. My Access allows you to customize your insurance company, or buy the latest policy, for the information you've already provided. If you've recently relocated or are moving to Florida, you'll have to enter your contact information and other personal information if you haven't already, before you can begin. If you have access to a computer with an internet connection, it's usually fast and easy to complete all this.
After your information has been processed and approved, you will be taken back to the myaccessflorida page where you will be given your user id and password. You can log into your online dashboard if you have been logged onto your Florida account in the past. Once logged in, click on the My Access Florida tab and click on the Account tab at the top left corner of the screen. Select the Access link from the menu on that page to continue.
If you want to sign up for your Florida health care benefits, your application will be ready when you submit it. When you do so, you will be given your user id and password and given your benefit account without case number. This is what you will use to access your own account and benefits. You will have to complete a short online form in order to activate your account without case number.
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The next step in the process is to login as the "Administrator" user id on the dashboard. This user id should be your personal one. If you have never used the My Access Florida website before, this step in the registration process will help you get familiar with it. The next step is to click on "My Access Florida" link on that login page and follow the instructions given on that page.
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If you are still not satisfied after reading the online instructions, you may contact the representative on the Helpdesk. This is done by clicking on "Submit Assistance Request" link under "My Access Florida". Follow all the instructions given on that page, including the link provided to fill in your complete Personal Identification Number (PIN). Once you hit submit button, you will be asked to validate your personal identification number. In order to do so, click on "Validate Your Personal Identification Number" link on that page and follow the instructions given there.
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If everything was successful, you will be asked to enter your PIN at the next step. An automated community connection (ATS) system should be able to generate your PIN automatically based on information that you entered in the registration page of My Access Florida. In case you are not able to connect to any community, you may also check "My Access Florida" link on that login page for assistance. If you successfully connected to the ATS system, you will receive a confirmation email from the system's administrator.
After you have successfully logged on to My Access Florida, you will be required to click on "Sign in" at the top right corner. You should see an option for "Create Account", so choose that option. A new page will appear, and you should click on it. The following step will show you your new password and userid.
The automated community connection system's administrator should now be able to logon to the system. You will see your userid, password, and phone number. You can use those userid, password, and phone number to access our phone support, and/or call our toll free phone number, toll free customer support, or any other Florida customer service center. Now, you should be able to enter your PIN and connect your community to our system. If you do not see any options for connecting your community to our system, or if you enter your PIN incorrectly, you should call our customer support center immediately. Our customer support team will assist you with any questions or problems that you encounter when using our new automated community connection system.
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